Backsy is an AI-powered feedback tool that lets you define your own product attributes—like “ease of use,” “trust,” or “onboarding”—and automatically scores them based on raw user feedback. Instead of...

Backsy is an AI-powered feedback tool that lets you define your own product attributes—like “ease of use,” “trust,” or “onboarding”—and automatically scores them based on raw user feedback. Instead of relying on rigid forms or multiple-choice surveys, Backsy collects open-ended comments (text or voice) and uses AI to analyze and evaluate them against the attributes you care about most.
No need for customers to log in and give out personal information.
Have your customers give feedback casually using voice. Feedback is collected as transcribed text.
Are you running a restaurant? Ambience, Food Quality and Service could be attributes you want to evaluate. Are you a software product? Then UX, ease of use and speed could be. Evaluate your product based on any attribute you define.
Anonymous feedback means customers can enter junk! But don't worry, you can automatically reject them if you have a subscription
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