Embed-Bot
Embed-bot is an AI-powered customer support platform built for modern teams that want fast, automated support without managing another dashboard. Train AI agents on your knowledge base, deploy them to...
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What is Embed-Bot?
Embed-bot is an AI-powered customer support platform built for modern teams that want fast, automated support without managing another dashboard. Train AI agents on your knowledge base, deploy them to your website and email support channels, and let AI handle customer conversations automatically. When human attention is needed, Embed-bot escalates conversations directly to Slack so your team can reply instantly from threads. Embed-bot combines AI automation, lead capture, human handoff, and Slack collaboration into one unified workflow.
Key Features
AI Chat Widget
Drop a single script on your site. Visitors get instant, context-aware answers powered by your knowledge base and OpenAI.
Slack = Helpdesk
No Zendesk. No Intercom. When AI can't handle it, the conversation lands in a Slack thread. Your team replies there — customers see it instantly
Real-time Handoff
Socket.IO powers sub-second delivery. Agent types in Slack → customer sees it in the widget immediately. No polling, no delay.
Smart Lead Capture
AI classifies intent (hot, warm, cold, VIP) and collects contact info before escalating. Every visitor is scored and tracked.
Tool Information
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